During the Coronavirus (COVID-19) pandemic, I will be following the Government advice on how to stay safe. Should this advice change (whether nationally or locally), this may result in short term changes to my practice. At all times, Government advice will supersede anything in this contract.
I have introduced the following measures, to enable me to provide a safe environment for you:
In order to keep a safe environment, this is what I require from you
The toilets are shared for the whole building and you need to use the communal stairs and hallway to access them. They will be cleaned regularly, but I cannot guarantee the sanitisation procedures for the shared areas if you choose to use them. A sign will be displayed on the toilet door if the room needs cleaning to make you aware.
In the event that you or I (or anyone in our households) develops symptoms, you should not attend the session in person. Where possible, the session will be changed to a remote method. I will give you as much notice as possible in this case, and I would ask that you do the same.
If you are unable to attend your session due to either you or anyone in your household displaying COVID symptoms, there will be no late cancellation fee.
Should you need to contact me at short notice, the best way is to call – 07974 415739. Less urgent enquiries can be emailed to [email protected]
If you select face to face counselling sessions then you will be asked to complete a risk assessment.
Should I test positive for coronavirus, I may have to disclose people whom I have had close contact with, to the NHS. If I am required to do so, I will provide your name and contact number. No information around the nature of our contact will be provided.
Should you test positive, I am happy for you to provide my name and phone number to the NHS tracers.
I am now using the NHS COVID-19 App when seeing clients face to face. There is a QR code displayed on arrival and in the therapy rooms at North Lodge. Please use this to ‘check-in’ using the NHS COVID-19 App to help comply with contact tracing requirements.