Additional Support Services

Crisis Support and Helplines
Emergency 999
24 hour
Call an ambulance if someone has already taken steps to end their life. Call the police if there is a risk of immediate harm to someone,
Call an ambulance if someone has already taken steps to end their life. Call the police if there is a risk of immediate harm to someone,
NHS 111
24 hour
Non-emergency help quickly, when GP is closed. A national nurse-led helpline providing medical help 24/7.
Non-emergency help quickly, when GP is closed. A national nurse-led helpline providing medical help 24/7.
Connect 0808 800 1212
6pm-2am
Emotional support and information for people in distress who live in Leeds.
Emotional support and information for people in distress who live in Leeds.
Leeds Crisis Assessment Service 0300 300 1485
24 hour
For everyone aged 18 and over in Leeds; for those experiencing acute mental health problems that may pose a risk to themselves or others and require assessment that day or within 72 hours.
For everyone aged 18 and over in Leeds; for those experiencing acute mental health problems that may pose a risk to themselves or others and require assessment that day or within 72 hours.
Leeds Survivor-Led Crisis Service 0113 260 9328
Fri-Mon, Wed 6pm–2am
[email protected]
A sanctuary for people in Leeds experiencing an acute mental health crisis, as an alternative to hospital admission.
A sanctuary for people in Leeds experiencing an acute mental health crisis, as an alternative to hospital admission.
Leeds Women’s Aid 0113 246 0401
24 hour
For anyone in Leeds wanting immediate advice, support, and information.
For anyone in Leeds wanting immediate advice, support, and information.
Samaritans 116 123
24 hour
[email protected]
Confidential, emotional support for anyone in crisis.
Confidential, emotional support for anyone in crisis.
Rape Crisis England and Wales 0808 802 9999
12–2.30pm, 7–9.30pm
Rape Crisis England & Wales is the umbrella body for a network of independent Rape Crisis Centres.
Rape Crisis England & Wales is the umbrella body for a network of independent Rape Crisis Centres.
Cruse Bereavement Care 0808 808 1677
Mon, Fri 9.30am-5pm
Tue-Thu 9.30am-8pm
Offering support, advice and information to children, young people and adults when someone dies.
We offer support, advice and information to children, young people and adults when someone dies.
Campaign Against Living Miserably (CALM) 0800 585858
5pm-midnight
Webchat
For men - movement against male suicide.
For men - movement against male suicide.
Men’s Advice Line 0808 801 0327
Mon-Fri 9am-5pm
[email protected]
Support for male victims of domestic violence.
Support for male victims of domestic violence.
Childline 0800 1111
24 hours
For children and young people under 19. 1:1 counsellor chat or e-mail.
For children and young people under 19. 1:1 counsellor chat or e-mail.
Hopeline UK (Papyrus) 0800 068 4141
Mon-Fri 10am-10pm
Sat-Sun 2pm-10pm
Bank holidays 2pm-5pm
Text 07786 209697
For people under 35. Confidential service offering support, practical advice and information to anyone concerned that a young person they know may be at risk of harming themselves. No need to provide name or whereabouts.
For people under 35. Confidential service offering support, practical advice and information to anyone concerned that a young person they know may be at risk of harming themselves. No need to provide name or whereabouts.
SANELINE 0300 304 7000
4:30pm-10:30pm
Out of hours mental health helpline offering emotional support, information and guidance for families and carers affected by mental illness.
Out of hours mental health helpline offering emotional support, information and guidance for families and carers affected by mental illness.
Age UK 0800 678 1602
8am-7pm
Advice line for older people, their families, friends, carers and professionals.
Advice line for older people, their families, friends, carers and professionals.
The Silver Line 0800 470 8090
24 hours
For people over 55. Free confidential helpline, friendship and advice.
For people over 55. Free confidential helpline, friendship and advice.
Refuge 0808 200 0247
24 hours
Domestic violence helpline service.
Domestic violence helpline service.
Drug and Alcohol Services
Alcoholics Anonymous 0800 917 7650
[email protected]
Support with a drinking problem.
Support with a drinking problem.
Addaction Webchat
Mon-Fri 10am-4pm, 6-9pm
Sat-Sun 11am-4pm
Support for everyone to make positive changes with either drugs, alcohol or mental health and wellbeing.
Support for everyone to make positive changes with either drugs, alcohol or mental health and wellbeing.
Al-Anon Family Groups 0800 008 6811
10am-10pm
[email protected]
Support for anyone who has been affected by someone else’s drinking, regardless of whether that person is still drinking or not.
Support for anyone who has been affected by someone else’s drinking, regardless of whether that person is still drinking or not.
Cocaine Anonymous 0800 612 0225
[email protected]
Help with a drug or alcohol problem.
Help with a drug or alcohol problem.
Drinkline 0300 123 1110
Mon-Fri 9am-8pm
Sat-Sun 11am-4pm
People concerned about someone else’s drinking.
People concerned about someone else’s drinking.
Frank 0300 123 6600
24 hour
Text 82111
Confidential advice and drugs information.
Confidential advice and drugs information.
LGBTQ Services
LGBT Foundation 0345 330 3030
Mon-Fri 10am-6pm
[email protected]
Provide a wide range of support services to lesbian, gay, bi and trans people.
Provide a wide range of support services to lesbian, gay, bi and trans people.
LGBT Support Group 0113 260 9328
[email protected]
This group is a safe supportive space where you can be with other people who have lived experiences of LGBT issues.
This group is a safe supportive space where you can be with other people who have lived experiences of LGBT issues.
MindOut Online Support
LGBTQ mental health service.
LGBTQ mental health service.
Useful Apps
Stay Alive Free in Google Play, Apple App Store A suicide prevention pocket resource for the UK. Offers help and support both to people with thoughts of suicide and to people concerned about someone else. The app can be personalised to tailor it to the user and links to 14 UK helplines.
A suicide prevention pocket resource for the UK. Offers help and support both to people with thoughts of suicide and to people concerned about someone else. The app can be personalised to tailor it to the user and links to 14 UK helplines.
My3 Support Network Free in Google Play, Apple App Store Choose the 3 people to contact when you are in times of crisis. Includes a safety plan and helps you to be prepared to reach out to others when you are feeling suicidal.
Choose the 3 people to contact when you are in times of crisis. Includes a safety plan and helps you to be prepared to reach out to others when you are feeling suicidal.
Support Groups
Andy’s Man Club
Group tackling men’s mental health issues and encourage men to open up and talk. Meets every Monday evening in a variety of locations.
Group tackling men’s mental health issues and encourage men to open up and talk. Meets every Monday evening in a variety of locations.
Narcotics Anonymous 0300 999 1212
10am-midnight
Support for anyone that has a drug problem. Check website for groups in your area.
Support for anyone that has a drug problem. Check website for groups in your area.
Online Support and Information
Metanoia.org
If you are thinking about suicide read this first.
If you are thinking about suicide read this first.
Live Through This
A collection of interviews with people who have survived a suicide attempt.
A collection of interviews with people who have survived a suicide attempt.
MIND 0300 123 3393
Text 86463
Information about a variety of mental health issues.
Information about a variety of mental health issues.
Moodzone
NHS Mental health information.
NHS Mental health information.